FAQ

• What types of cleanup services does 3G BioSolutions provide?

3G BioSolutions provides professional biohazard and specialty cleanup services for residential and commercial properties. This includes situations that require careful handling, proper disinfection, and adherence to safety protocols.

Our services are designed to restore spaces safely, discreetly, and efficiently while minimizing disruption to occupants or operations.

• Do you work with insurance companies?

Yes. We regularly work with insurance carriers, adjusters, and property managers. When applicable, we provide clear documentation, detailed service descriptions, and invoicing that supports the claims process.

While coverage varies by policy, our team can assist in coordinating cleanup services in a way that aligns with standard insurance requirements.

• Is biohazard cleanup typically covered by insurance?

In many cases, biohazard cleanup may be covered under homeowners, commercial property, or liability policies, depending on the circumstances and policy terms.

We recommend contacting your insurance provider to confirm coverage. If needed, we can supply documentation to assist adjusters in evaluating the scope of work.

• What information does my insurance company need?

Insurance carriers typically require details such as the scope of work, type of services performed, and documentation supporting the cleanup process.

We provide clear service descriptions and invoicing that align with standard insurance review practices. This helps streamline communication between clients, adjusters, and property managers when coverage is being evaluated.

• How do you ensure safety during cleanup?

Safety is a top priority at 3G BioSolutions. We follow industry-aligned procedures, utilize appropriate personal protective equipment, and apply proper containment and disinfection methods.

Our team approaches each project with a structured process designed to reduce risk, protect property, and ensure the environment is properly cleaned and sanitized.

• Are your services compliant with health and safety standards?

Yes. Our cleanup methods align with established safety practices and sanitation guidelines. We focus on proper handling, thorough disinfection, and responsible disposal methods where applicable.

Each project is assessed individually to ensure the appropriate level of cleaning and safety measures are applied.

• How is pricing determined?

Pricing is based on several factors, including:

The size of the affected area

The type and scope of cleanup required

Access conditions and time involved

Because every situation is unique, we provide transparent, case-specific estimates rather than flat pricing. This approach ensures accuracy and fairness for both clients and insurance partners.

• Do you provide estimates or inspections?

Yes. We offer evaluations to determine the appropriate scope of work. This allows us to provide clear recommendations and accurate pricing before services begin.

When insurance is involved, this assessment also helps ensure documentation aligns with adjuster expectations.

• How discreet is your service?

Discretion is a core part of how we operate. Our team maintains a professional, low-profile presence and treats every property with respect and privacy.

We understand the sensitive nature of many cleanup situations and prioritize confidentiality throughout the entire process.

• Who owns and operates 3G BioSolutions?

3G BioSolutions is retired law enforcement–owned, bringing a foundation of professionalism, accountability, and respect for protocol into every aspect of our work.

This background shapes our approach to safety, discretion, and dependable service.

• How quickly can services be scheduled?

Scheduling depends on availability and the urgency of the situation. We aim to respond promptly and communicate clearly regarding timelines and next steps.

For time-sensitive situations, early contact helps ensure the fastest possible coordination.